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FREQUENTLY ASKED QUESTIONS

Here you'll find answers to the most commonly asked fundraising questions. If there's anything you need to know that isn't covered here, or you want to tell us about your plans, contact us.

How can I fundraise for Mummy’s Star?

Firstly, thank you for choosing to fundraise for Mummy's Star! There are so many ways you can raise funds for our charity and have a great time making memories too.

You can check out our A-Z of Fundraising for a list of ideas.

If you'd like to participate in a large event (such as marathons, organised races etc.) check out our Events Calendar.

If you have your own place in an event, that's great, let us know and we can support you.

If you want to host your own event at home, at work or in your community, let us know and we can chat about how to make it a success.

We are always excited to hear about new ideas so always get in touch and let us know what you are up to!

Do I pay my registration fees / does Mummy's Star provide free event places?

We offer a limited number of free charity places for the Great North Run which happens in September every year.

If you want to take part in a different paid event you will be responsible for covering the registrations fee.

Some large events (such as Tough Mudder) offer discounts for groups who are running for a charity. It is always worth contacting an event organiser to see if they offer a charity discount, and we will be happy to confirm that you are participating in aid of Mummy's Star.

What kind of fundraising support does Mummy’s Star provide?

Our fantastic Fundraising Team, including our Fundraising and Community Co-ordinator Karen will be happy to connect with you and support you through your fundraising journey. She can offer advice on best practice, is a brilliant cheerleader and provide you with appropriate Mummy's Star fundraising materials.

We can be reached directly by email or using this contact form.

Do you provide free fundraising materials?

Yes, we will aim to provide all our fundraisers with appropriate materials for their event/challenge. Every fundraising contact will receive a Mummy's Star T-shirt. We also have:

balloons
banners
collection boxes
stickers
leaflets and awareness materials

We also have a number of fantastic downloadable resources available here on the website.

I want to raise awareness, without donations, how do I do that?

There are lots of ways to raise awareness of Mummy's Star and the realities of cancer and pregnancy.
You can:

host an awareness day/week/table at your place of work or your kids' school
invite us to give a talk at a local community group
request and take an awareness pack to your local GP surgery

Contact us to chat about how you can best raise awareness in your community. We can provide leaflets and other printed resources.

Is there fundraising that Mummy’s Star cannot support?

If there is a real and serious risk to personal safety or potential damage to the brand or reputation of Mummy's Star, we reserves the right to refuse or withdraw support for your fundraising (including not providing branded materials). If we do this, we will always get in touch to let you know and explain our reasons.

How do I send you cash donations?

Cash donations are not easy or safe to send long distance so we would ask that you pay any cash donations into your own bank account and then transfer them to us either through your online fundraising page or using our online donations page on the website.

Most online fundraising platforms, including Just Giving, allow 'offline donations' to be added to the page by the fundraiser, ensuring that these donations are counted in the visible fundraising total.

If you make a donation on our website, and are a UK tax payer, be sure to un-tick the Gift Aid box as you cannot claim gift aid on donations made up of multiple people's gifts. You may choose to use a paper sponsorship form to collect Gift Aid information from individual cash donors. Contact us for information.

How will you use the funds I've raised?

We rely solely on donations to operate as a charity so your fundraising efforts will ensure that we can provide a variety of support offerings to mums and birthing parents diagnosed with cancer in or around a pregnancy. Also that we will continue to educate healthcare and maternity professionals on the realities and best practices of treating pregnant people with cancer.

What happens if I have to cancel / don't complete my challenge/event?

Your safety and wellbeing is of primary concern to us so if you don't complete your fundraising challenge or event that's absolutely fine. The majority of your donors and supporters will feel the same and are unlikely to ask for donations back. In the rare case that a fundraiser doesn't happen, the majority of donations will still go to the charity and still make a huge difference.

In the rare case a donor requests a refund, please note:

if you have used an online donation platform, you will have to check their policy on returning or refunding donations.
Mummy's Star cannot return donations, whether made through our website, received through an online fundraising platform, in cash, cheque or bank transfer.
if you are taking part in an organised event it is also important to check their cancellation policy.

Will Mummy's Star support my challenge on Facebook

We cannot guarantee that Mummy's Star will be able to promote your fundraising efforts online, however we do our absolute best to say a huge thank you to you on our social media after the event. If you tag us in any posts you make about your fundraising on Facebook, Instagram, Twitter or LinkedIn, we'll try to interact with you.

In order to create a thank you post we will need to receive permission from you to share your fundraiser and, if you have it, a photograph to go with the post. Our Fundraising Team will liaise with you about this. Please note these posts may be made up to 6 months after the event has taken place and/or we have received your permission.

How should I collect donations/sponsorship for Mummy's Star?

The best and most efficient way to collect donations or sponsorship for your fundraising is through the online platform Just Giving. You can find out more about this simple process by clicking here. You can use QR codes to easily link people to your online fundraising page.

If you want to split your donations between multiple charities we suggest using GoFundMe.

If you collect donations in cash, you might want to request a paper sponsorship form to collect Gift Aid information, or you can use a collection box. See 'After Fundraising' for information on getting these cash donations to Mummy's Star.

Can I use your logo?

If you want to use our logo on any fundraising materials or to promote your fundraising event please contact us first and confirm permission.

Will anyone from Mummy's Star be able to attend my event?

Unfortunately, we can't usually attend fundraising events, as we are a small team spread across the UK. However, if having someone there would be important to you, please ask and we will see if there is a team member nearby.

At some bigger events, members of The Team may be participating or we may have a Team Cheerleader onsite. If this is something we offer, you'll see this on the Events Calendar on our website.

MUMMY'S STAR

PREGNANCY | BIRTH | LOSS | BEYOND

CANCER SUPPORT IN & AROUND

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FREQUENTLY ASKED QUESTIONS